Ripley Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

Your Information Usage

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming that you meet our rental criteria. Our team assists in coordinating the collection and return of vehicles. Additionally, we process payments, manage deposits, and oversee any applicable charges related to your rental.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • We send booking confirmations, updates, and essential rental details. We respond to your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing and Consent Management:
  • We will send promotional offers, newsletters, and service updates if you have provided consent or if we have a legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and enhance functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Legal Requirements:
  • Adhering to legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing conflicts and upholding our terms and conditions.

Data Sharing Practices

Information We May Share

• Service Partners: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all of whom are required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection

At Ripley, we apply a range of technical and organizational safeguards to protect your personal information from unauthorized access, modification, disclosure, or destruction. Our security measures encompass encryption, access controls, secure servers, and routine security evaluations. However, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policies

Ripley Car Hire retains your personal information solely for the time required to achieve the purposes for which it was gathered. This includes compliance with legal, accounting, and reporting obligations. The duration for which we hold data may differ based on the type of information and the specific context of its use.

Your Rights with Ripley

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your stored personal information.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Ripley employs cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content. You can adjust your cookie preferences within your browser settings to control how these technologies are used while you explore our site.

Policy Changes

Ripley may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our practices.

Reach Out to Us

For inquiries regarding our Privacy Policy or data practices, please reach out: